A testimonial is a statement or endorsement from a person or organization that reflects their experience with a product, service, or individual. Testimonials are often used in marketing and advertising to build credibility and trust, as they provide social proof and help potential customers make informed decisions. They can be written or verbal and typically highlight the benefits or positive aspects of the experience. For example, a satisfied customer might provide a testimonial praising a company's excellent customer service, quality products, or reliable performance.
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