= Automated telephone survey
{wiki=Automated_telephone_survey}
An automated telephone survey, also known as an automated or voice-based survey, is a method of data collection where respondents receive phone calls and respond to a series of questions through their phone's keypad or voice recognition technology. These surveys are typically conducted using an Interactive Voice Response (IVR) system, which allows the caller to navigate through a series of predetermined questions and options without the need for human operators.
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