= Institutional memory
{wiki=Institutional_memory}
Institutional memory refers to the collective knowledge, experiences, and information that an organization accumulates over time. This knowledge includes documented information, such as policies, procedures, guidelines, and reports, as well as unwritten knowledge, including insights gained through experience, organizational culture, and interpersonal relationships. Institutional memory serves several important purposes: 1. **Continuity**: It helps maintain a sense of continuity within the organization, allowing for smoother transitions during leadership changes or personnel turnover.
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