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Introspection illusion refers to a cognitive bias wherein individuals tend to overestimate their ability to understand the reasons behind their own thoughts, feelings, and behaviors. People may feel confident that they have direct access to their internal mental states and can accurately assess their motivations and the processes that drive their actions, when in fact, they often lack this insight. This phenomenon can lead to a disparity between an individual's perceived understanding of their inner workings and the actual complexity of those processes.