Social communication exchanges information, intentions and affect through interaction. Success depends on both participants, their shared conventions and the setting. A listener may identify every word yet misunderstand what a speaker intends, showing why language recognition and successful social inference are different measurements. Comparing both sides of an interaction helps avoid explaining every communication difficulty solely through one participant. [ref]
A proposal associated with Damian Milton that mutual understanding can be difficult across different experiential perspectives. It treats interaction as reciprocal rather than assigning every failure to one participant.

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