Involution alone does not imply an isometric Gelfand transform
ID: involution-alone-does-not-imply-an-isometric-gelfand-transform
The complex dual numbers , with norm and involution , is a commutative unital Banach algebra with an isometric involution. Its sole character of an algebra kills , so the Gelfand transform is neither injective nor isometric. The C-star identity excludes this example and gives the Commutative Gelfand--Naimark theorem. Even preservation of the involution on characters can fail without that identity: on , the involution exchanges the two evaluation characters.
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