 Solution

Suppose $\mathbf{v}=\alpha {\mathbf{e}}_1+\beta {\mathbf{e}}_2$. Applying $M-{\lambda }_{2}I$ would give ${\mathbf{e}}_2=\alpha ({\lambda }_1-{\lambda }_2){\mathbf{e}}_1$, contradicting linear independence of the two eigenvectors. Therefore the generalized eigenvector $\mathbf{v}$ lies outside their span and $({\mathbf{e}}_1,{\mathbf{e}}_2,\mathbf{v})$ is a basis. Write $\mathbf{x}=a{\mathbf{e}}_1+b{\mathbf{e}}_2+d\mathbf{v}$. Since $M\mathbf{v}={\lambda }_2\mathbf{v}+{\mathbf{e}}_2$, the linear system of ordinary differential equations givesSolving these equations gives $a=A_1{e}^{{\lambda }_{1}t}$, $d=A_3{e}^{{\lambda }_{2}t}$ and $b=(A_2+A_{3}t)e^{{\lambda }_{2}t}$. ThusThe length-two Jordan chain solution for the Jordan chain $({\mathbf{e}}_2,\mathbf{v})$ produces the $t{e}^{{\lambda }_{2}t}$ mode. The three arbitrary constants span all initial data, so this is the full general solution.