Factor the denominator as . Near zero,so zero is a double pole with residue zero. At the poles are simple and the denominator derivative is . ThereforeThese are all the poles.
The only pole is the simple one at , with . The point is an essential singularity, not another pole: multiplying by a nonvanishing analytic factor cannot remove its infinite principal part. For completeness its residue can also be read fromThe coefficient of is . This extra residue belongs to the essential singularity; it does not change the list of poles.
The zeros of the denominator satisfy with nonzero integer , since an exponential never vanishes. Equivalently the poles areAt such a point , and the derivative of the denominator is . All these poles are simple, with
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