Call avoidance refers to strategies or behaviors employed by individuals or organizations to minimize or eliminate incoming calls. This can occur in various contexts, including customer service, sales, and personal communication. Here are some common aspects of call avoidance: 1. **Use of Technology**: Many organizations implement automated systems, such as Interactive Voice Response (IVR), chatbots, or online self-service portals, to deflect calls and direct customers to alternate solutions.
Articles by others on the same topic
There are currently no matching articles.