Call center companies are businesses that provide customer support and communication services through phone calls. They typically handle a variety of tasks, including answering inquiries, resolving complaints, providing information about products and services, and offering technical support. Call centers can operate in-house within a company or be outsourced to specialized firms that manage customer service on behalf of other businesses. ### Types of Call Centers: 1. **Inbound Call Centers**: These centers primarily manage incoming calls from customers.
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