Telephone slamming

Telephone slamming is a fraudulent practice in which a person's telephone service is switched from one provider to another without their consent or knowledge. This often happens when a third-party company tricks or misleads consumers into agreeing to change their telecommunications service, typically by using deceptive marketing strategies or false claims. Consumers may not realize their service has been switched until they notice changes in their billing statements or service quality. This can lead to higher bills, unwanted contracts, or poorer service levels.