Assume and regard each line as an individual circulating through three colonies. Then is a closed migration process on . With the coordinate vectors, its nonzero transition intensities areThe memoryless property of the exponential distributions and the independent Poisson process make these counts a continuous-time Markov chain. In particular, the accepted-arrival rate is , not : free lines are availability tokens, not independent callers. An attempted arrival when is lost and causes no state change, so it does not enter the off-diagonal generator.
For the cyclic routing , take equal traffic weights at all colonies. The product-form stationary distribution of a closed migration process gives weightsHere is a direct global balance for a continuous-time Markov chain verification. Set , , , with cyclic subscripts. The predecessor for a transition is , allowed when . The product weights obeySumming these incoming weights over the three edges gives , precisely the outgoing weight. Thus is stationary. The finite state space is irreducible, so this stationary distribution is unique.
Let be the occupied-line count. Summing over its automated-service count givesso . The external Poisson process sees the stationary state probabilities by Poisson arrivals see time averages. A call is lost exactly when , equivalently . Therefore
For two independent identical operators, the middle transition rate becomes : one call receives one operator's service, while two or more calls keep both operators busy. Define and for . The same global balance for a continuous-time Markov chain calculation applies toConsequently the blocking probability in a finite-line sequential-service network isThe subtraction corrects the term, for which rather than . In particular , and when replacing one operator by two does not change blocking.
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