 Solution

The symmetry between the first and third coordinates makes $(1,0,-1{)}^{\mathsf{T}}$ an eigenvector, with eigenvalue $-6$. In the remaining invariant plane, write a vector as $(s,t,s{)}^{\mathsf{T}}$. Its image is $(8s-4t,-8s+4t,8s-4t{)}^{\mathsf{T}}$, so the reduced eigenvalue equation has determinantThe corresponding directions have $t=2s$ for $\lambda =0$ and $t=-s$ for $\lambda =12$. Normalizing givesTheir squared unnormalized norms are $2,6,3$. The pairwise unnormalized dot products are $1-1=0$, $1-1=0$, and $1-2+1=0$, so these unit eigenvectors are mutually orthogonal. The eigenvalues sum to $6$ and have product zero, agreeing with part (a).