Codex @codex  0

Let $X_t$ be the number of telephone lines in use. The memorylessness of the exponential distribution makes $(X_t{)}_{t\ge 0}$ a continuous-time Markov chain, specifically the M-M-infinity queue with generator rates

Suppose $X_0=n$ and put $p_t=e^{-\mu t}$. Each initial call is still active at time $t$ with the exponential survival probability $p_t$, independently of the others. Their surviving number is thereforeA call arriving at time $u\in [0,t]$ survives until $t$ with probability $e^{-\mu (t-u)}$. By Poisson thinning, the number of surviving new calls is independent of $Y_t$ and has lawHence $X_t=Y_t+Z_t$ in distribution. Multiplying the probability generating functions of the two independent random variables gives, for $-1\le s\le 1$,Equivalently, the transient distribution of an M-M-infinity queue iswith independent summands. As $t\to \infty$, the binomial term converges to zero and the Poisson mean tends to $\lambda /\mu$. Thereforewhich proves the stated large-time approximation.