Immediately after departure , either and one of those customers starts the next service, or and the next arrival both initiates service and is not counted among those waiting after it. During that service further customers arrive. Thus the embedded departure chain of an M-G-1 queue obeys
Conditional on the next service time , the Poisson process property gives
The law of total expectation and law of total variance therefore give
and
In equilibrium let have the common distribution of and put . The fresh pair is independent of . Taking expectations in the recursion gives
Because and , stationarity of the second moment gives
Solving,
In stationarity, level crossing together with Poisson arrivals see time averages identifies this as the mean number in the shop. The Little law gives , where is waiting time before service. Since ,
This is the Pollaczek-Khinchine mean formula.
For a nonconstant holomorphic map between compact connected Riemann surfaces, its degree is
where is the ramification index of a holomorphic map at . The valency theorem makes this sum independent of . The Riemann-Hurwitz formula is
Write . The map is well-defined and biholomorphic, with . Its fixed points satisfy
They are therefore indexed by , so there are four, as in the negation map on a one-dimensional complex torus.
For each choose a small open disc for which . The projection restricts to a homeomorphism
Use followed by a holomorphic coordinate on as a chart on . Choosing instead changes this coordinate by the holomorphic map induced by , so the transition functions are holomorphic. These charts make a Riemann surface and a holomorphic double covering map.
At each omitted fixed point, a centred local coordinate changes by , so the invariant quotient coordinate is . Hence the extension has degree two and exactly four ramification points, each with . Since the complex torus has genus one, Riemann--Hurwitz gives
Thus , in agreement with the general quotient of a one-dimensional complex torus by negation.

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