You just have to spend a few minutes with students until they complain about the courses or teachers. And you just have to spend a few hours with teachers until they complain about the students or broader system.
University is broken, and everyone knows it. The only question now is finding a viable, "political cash flow positive" path, into something better.
Bibliography:
medium.com/left-right/the-education-system-is-about-to-implode-5c95f774b523 The Education System is About to Implode by Nicholas Budny (2020)
Stanford, MIT, Harvard and Oxford are luxury goods in the same sense that a Mercedes-Benz might be, or the latest iPhone. They sell an aesthetic experience that provides the consumer with social status, similar to acquiring expensive clothes or a fancy house.
Video 1. Bar scene from Good Will Hunting. Source. This scene is way way overdone. But:
Hero: You wasted $150,000 on an education you coulda got for $1.50 in late fees at the public library.
Bad guy: Yeah, but I will have a degree. And you'll be serving my kids fries at a drive-through on our way to a skiing trip.
The image of an university is basically their only real asset, which they extract money out of via undergraduate students in some countries like the USA, and by getting funding.
For this reason, universities will sacrifice basically any principle in order to give themselves a good image.
Although for profit companies also do this, it is simply on another level for universities.