A Poisson process has a Poisson distribution for the count in an interval of length , with mean equal to rate times length. Fifteen minutes is hour, so
The first arrival time , measured in hours after opening, has exponential distribution of rate twelve. ThereforeEquivalently, there must be no arrivals in the first quarter hour and at least one in the next; independent increments give .
Let and be the interarrival times adjacent to the second arrival. They are independent exponential random variables of rate twelve per hour. The second customer meets the first if hour, and meets a later customer if hour. If the third arrives too late, every subsequent customer does also. Thus the only way to meet nobody is for both gaps to be at least five minutes:Hence . Exact equality of arrival and departure times has probability zero. The calculation includes both customers already present and customers arriving during the visit; it is a two-sided interarrival test for overlap.
Independent marking with probability is Poisson thinning and gives a Poisson process of chip-buying arrivals, of rate per hour. Its first arrival time therefore satisfiesFor example, its survival probability is , which also derives the thinning conclusion directly.
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